Refund Policy

 Assignment Mentor strives to provide clients with top-notch quality services in all aspects of service delivery. Sometimes, despite hard work, you may make a small mistake for various reasons, preventing work from meeting the customer’s expectations. For this reason, if our work disappoints you entirely and you are not in any way satisfied with the work we have done for you, we will compensate you by returning your money. Before submitting a refund request, we kindly ask our customers to review the following points carefully:

1. If you are not fully satisfied with the assignment, even after we have provided seven versions of a particular file, you can complain through our customer service desk. After a thorough evaluation of your complaint, we will either assign your project to a skilled writer to ensure the successful completion of your order or refund your money.

1. If someone swipes the card twice, the assignment mentor will immediately refund the money from the first swipe, regardless of the mistake.
2. When the quality of assignment is poor.
3. The assignment is not timely delivered. 
4. The presented work contains plagiarism.
5. If customer service officials fail to respond.

Important Note:

It’s important to note that there are consequences if you do not follow the proper refund process. Contacting a third party before notifying us will be considered a breach of our contract. We are dedicated to fully informing our clients about our refund policy and the correct procedure to follow in case of dissatisfaction. This commitment to transparency and customer satisfaction is at the core of our business values and we strive to uphold it in all our interactions with clients.

If you wish to request a full refund, please remember that you can do so within seven days of receiving your order. The Quality Assurance Department, as the only authorised party to decide on the refund based on all the evidence provided, plays a crucial role in ensuring a fair and just process. We want to remind our clients of this seven-day window to ensure they know their rights and can take appropriate action. This is a key part of our commitment to transparency and customer satisfaction.